Category Archives: the business of health care

The doctor will NOT see you NOW

Among the things about medical practice that both patients and physicians dislike, probably the most annoying is tardiness. We have all (and I mean me also) waited much too long in doctors’ waiting rooms and/or exam rooms. Sometimes I don’t mind waiting, at a doctor’s office or anywhere else. It may be the only few minutes of the day I get to sit, relax, read a magazine, or catch up on Words With Friends on my phone. But no one likes having their time wasted.

There are probably as many reasons why doctors run late as there are doctors. Sometimes it’s patient load, practice style, support staff, interruptions, electronic medical records, hospital rounds, emergencies, scheduling pattern.

In this engaging article , Dr. Sanaz Majd describes  a typical family physician’s day- running late of course.

via House Call Doctor : Why Is My Doctor Always Late? :: Quick and Dirty Tips ™.


I once worked with a physician who was habitually late; but his patients didn’t seem to mind, they were loyal, and he always had a full schedule. He took his time and patients knew that when it was their turn, they had his full attention for however long it took.

Ultimately you have to decide how important punctuality is to you and choose your physician accordingly. And if your usually prompt doctor occasionally runs behind, I hope you will be understanding, knowing next time you may be the patient who caused the delay.

Some of the Vietnamese people who waited to see our medical team who travelled there  as volunteers with Vets with a Mission 


“Welcome home and thank you for your service.”

For the first time since we married several years ago, my husband and I do not have medical insurance through a private health insurer. Instead we are covered by two United States government programs.  By virtue of age and his military service, he qualifies for Medicare and the Veterans Administration (VA) care. As his spouse I qualify for CHAMPVA, the Civilian Health and Medical Program. I appreciate these programs, even though none are perfect and have some definite drawbacks, to both patients and physicians (that is not the subject of this post). But it is admirable that our government has programs in place to address the health and medical care of its citizens, especially those to whom it owes a debt- senior citizens whose work has built our country to where it is today; and veterans who have served to protect and defend it.

Military veterans today are held in high regard, and receive public and private recognition in many ways. This was not the case 40 years ago, when VietNam era veterans like my husband were not respected or appreciated. The public’s anger at our government for pursuing an unpopular war was all too often directed at them. They were blamed, and unfortunately accepted the shame of mistakes made by others. When called upon, they served their country but their country did not serve them well.

Fortunately, that has changed. A national monument honoring VietNam veterans now stands in Washington, D.C., as well as smaller memorials elsewhere. There is a travelling “Wall” , a replica of the one in the capital. My husband has  a car tag, caps and shirts identifying him as a veteran; when he wears them in public, it is rare that someone does not come to him and thank him for serving. Sometimes they will ask about his service experience, especially if they are also a veteran. Fellow veterans always offer a hand, saying “Welcome home.”

We have met relatives of service members who eagerly share their loved one’s story. Sometimes, it is a story of one who did not come home. These stories are often heart wrenching and we walk away choked up and silent.

To all of you who do or have served in the military, and to your loved ones-

“Thank you for your service. We can never repay our debt to you. “

Please leave the name of a veteran you want to honor.

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The travelling “Wall”- replica of the VietNam Veterans Memorial
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